What if there are upgrades I wanted that were not recommended by your technical assistance team?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] If you are interested in upgrades other than those our technical assistance team recommends, let us know. We will work with you to see if your property is eligible to install those upgrades with incentives through Multifamily Energy Savings or provide information about other programs that may be able to help. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Do we need to disclose personal information about residents when we send the income documentation?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3" animation_delay="0"] No personal resident information is necessary for the income verification process. All we need for our calculations are household size and total annual income per unit. For deed-restricted properties, you can also elect to self-certify that at least 65% of residents are at or below 250% of the Federal Poverty Guidelines. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Does this program offer incentives for window replacements?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3" animation_delay="0"] This program offers window replacement for common areas. However, eligibility depends on the existing building conditions and typically excludes incentivization on any materials less than five years old. After submitting application materials, an on-site energy audit is conducted to assess existing building conditions and identify common area and whole building upgrade opportunities that are eligible under the Multifamily Energy Savings program. Window repair may be an option for resident units. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

How long does it take to complete a project?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3" animation_delay="0"] Completion times for the in-unit and common area upgrades vary based on the availability of documentation, ease of qualification and enrollment, construction time, and scope of work approval. Projects typically take six to 12 months from start to finish. This time estimate covers all required steps of our program, starting with income verification and concluding with project completion and payment. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Can I select my own contractor? If I don’t have a contractor, what do I do?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3" animation_delay="0"] You can select your own California-licensed contractor for common area upgrades so long as they comply with all program policies stated in the terms and conditions of the Property-Level Application and Property Owner Authorization & Affidavit (POA), as well as all applicable local, state and federal laws. If you do not have a contractor in mind, a program team member can connect you with one. Submit an interest form to get in contact with a Multifamily Energy Savings team member. Resident unit (in-unit) upgrades must be completed by a member of the Energy Savings Assistance (ESA) contractor network, a network of specially trained contractors who install upgrades and educate residents on maximizing incentives for cost savings, reducing greenhouse gas emissions, and improving air quality. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Which utility service territories are covered by the program?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3" animation_delay="0"] The program serves qualified affordable multifamily properties in Pacific Gas and Electric (PG&E), San Diego Gas and Electric (SDG&E), Southern California Edison (SCE), and Southern California Gas (SoCal Gas) service territories. Customers of Community Choice Aggregators (CCAs) within the service regions for the above-listed utilities are also eligible for the program. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs Archive - Page 2 of 3 - ESA Multifamily Energy Savings program

What if there are upgrades I wanted that were not recommended by your technical assistance team?
Do we need to disclose personal information about residents when we send the income documentation?
Does this program offer incentives for window replacements?
How long does it take to complete a project?
Can I select my own contractor? If I don’t have a contractor, what do I do?
Which utility service territories are covered by the program?

Northern Multifamily Energy Savings
[email protected]
(866) 352-7457

Southern Multifamily Energy Savings
[email protected]
(866) 211-3335

Utility Disclaimer

The Multifamily Energy Savings program is funded by California utility customers and administered by Pacific Gas and Electric Company (PG&E) and San Diego Gas and Electric (SDG&E) and supported by the state’s other Investor-Owned Utilities (IOUs) Southern California Edison (SCE), SoCal Gas (SCG) under the auspices of the California Public Utility Commission. Customers who choose to participate in this program are not obligated to purchase any additional goods or services offered by TRC/RHA or any other third party. 